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Mobile Data

  • July 2, 2024
  • 3 replies
  • 39 views

Dawn Pearson
Community Member

Why have I managed to use 2gb of data overnight while asleep and my phone is connected to Wi-Fi? 

Best answer by Geluk

Could be device updating its’ software.

This topic has been closed for replies.

3 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • Answer
  • July 2, 2024

Could be device updating its’ software.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 16, 2024

Hey there @Dawn Pearson, welcome to Community!

 

As kindly suggested by @Geluk, it could be that the device was indeed updating it’s software, therefore using data overnight. It may also be that there were apps opened in the background, even whilst your phone wasn’t in use.

 

Thanks,

Tyler


  • New Contributor
  • July 16, 2024

I always when home use home WiFi and switch data off when I'm not using it