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Mobile Data


Dawn Pearson
Community Member

Why have I managed to use 2gb of data overnight while asleep and my phone is connected to Wi-Fi? 

Best answer by Geluk

Could be device updating its’ software.

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3 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • 464 replies
  • Answer
  • July 2, 2024

Could be device updating its’ software.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4825 replies
  • July 16, 2024

Hey there @Dawn Pearson, welcome to Community!

 

As kindly suggested by @Geluk, it could be that the device was indeed updating it’s software, therefore using data overnight. It may also be that there were apps opened in the background, even whilst your phone wasn’t in use.

 

Thanks,

Tyler


  • New
 Contributor
  • 2 replies
  • July 16, 2024

I always when home use home WiFi and switch data off when I'm not using it