Skip to main content
Solved

mobile data settings: Off - Primary - Travel

  • July 21, 2024
  • 3 replies
  • 1846 views
B
Community Member

I’ve just setting up my phone and I’m confused as to which setting I should use.  What exactly are primary and travel?  How do I use them?

Best answer by Matthew T

Morning @Bluecheese,

Sounds like you’ve got multiple SIMs in your phone. The default names are Primary and Travel, but they don’t make a difference to how the SIM functions. If you don’t want multiple SIMs, please remove the old SIM from the phone.

Thanks.

View original

3 replies

Matthew T
iD Mobile Employee
Forum|alt.badge.img+24
  • Matthew T
  • iD Mobile Employee
  • 1996 replies
  • Answer
  • July 22, 2024

Morning @Bluecheese,

Sounds like you’ve got multiple SIMs in your phone. The default names are Primary and Travel, but they don’t make a difference to how the SIM functions. If you don’t want multiple SIMs, please remove the old SIM from the phone.

Thanks.

iD Community Manager
I
New
 Contributor
  • Id52444
  • New
 Contributor
  • 1 reply
  • September 11, 2024

Hi I have the same situation and only have the new ID sim in my phone. Primary line will not work. All numbers in my phone are saved as primary and so I have the change to travel to make a call

 

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • Tom
  • iD Mobile Employee
  • 8484 replies
  • September 12, 2024

Hi @Id52444 

 

I’d recommend the above from @Matthew T, or we’d recommend speaking to Apple directly for support on swapping the labels for SIMs in your device.

 

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Reply


Not the answer you were looking for?


Create a new topic and ask a question to the iD Community.


Create a topic
Perks banner
Terms & ConditionsAccessibility statement