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Mobile Data Stability on iPhone 15 pro max

  • September 2, 2024
  • 3 replies
  • 45 views

Graham Carter
New
 Contributor

 

Have been with ID mobile for several months now and up until recently mobile data when out and about in Gloucester has been solid (and fast)

However recently have observed that the flow of data has been somewhat janky on my iPhone 15 pro max.

What I mean by this, is for example would park and notice that there is good signal (several 4g or 5g bars) however no throughput of data (webpages and apps not loading)

Enabling and disabling airplane mode restores connectivity / data throughput but on most occasions only for a few minutes, meaning frequent airplane enabling and disabling to keep using data.

 

Granted, there are dozens of variables at play, from my device, location, mast issues, operating system issues etc.

 

Will be picking up an android device shortly to use alongside my iPhone, to see if there is any mobile data stability discrepancies between the x2 devices.

This post,  is more of a discussion to see if there has been any overall observations by ID MOBILE peeps seeing the same instability with data throughput recently, regardless of your device or location?

 

 

3 replies

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1859 replies
  • September 6, 2024

Hey @Graham Carter. Which iOS version are you on? I know there was some recent updates which caused instability for 15 Pro Max users (myself included) which is being fixed in Betas at the moment. Thanks.


Graham Carter
New
 Contributor
  • Author
  • New
 Contributor
  • 3 replies
  • November 22, 2024

Sorry for the delayed response.  Turned out it was the area was accessing from.  Was constantly unreliable using different phones and on different networks


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1859 replies
  • November 22, 2024

@Graham Carter -

No worries. Thanks for letting me know. If you need anymore help, let me know. Thanks!