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mobile data switched off for SIM 2

  • May 30, 2024
  • 1 reply
  • 35 views

Karenjm3103
Community Member

Keep getting message 

No mobile data service

Temporarily switched off by your operator foir SIM 2

Best answer by Tom

Hi @Karenjm3103 

 

Sorry to hear this, have you tried the SIM in SIM slot 1?

 

How about a network settings reset?

 

For iPhone;

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

 

For most Android;

Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

 

 

For Samsung; 

Settings > General management > Reset > Reset mobile network settings


Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

 

Tom

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1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • Answer
  • June 5, 2024

Hi @Karenjm3103 

 

Sorry to hear this, have you tried the SIM in SIM slot 1?

 

How about a network settings reset?

 

For iPhone;

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

 

For most Android;

Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

 

 

For Samsung; 

Settings > General management > Reset > Reset mobile network settings


Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

 

Tom