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Mobile Number

  • June 13, 2025
  • 4 replies
  • 48 views

  • New Contributor

I have used my pac code from EE and my old number transferred. 

However when i am texting its showing the new number I was given by ID but should still be my old number ? 

 

Thanks 

4 replies

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  • iD Mobile Employee
  • June 13, 2025

Hi ​@WFC 

 

This can happen if the number isn’t updated in the phone settings. If you still need any further assistance in this, please let us know.

 

Anika

 


  • Author
  • New Contributor
  • June 13, 2025

Hi ​@WFC 

 

This can happen if the number isn’t updated in the phone settings. If you still need any further assistance in this, please let us know.

 

Anika

 

I have checked and its already updated in the phone settings. But the number allocated with the ID sim card is still showing when I text. 

 


MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • June 13, 2025

 


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  • iD Mobile Employee
  • June 16, 2025

Hi ​@WFC

 

Have you taken a look at the article ​@MZone has sent?

 

Anika