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Mobile Number

  • June 13, 2025
  • 4 replies
  • 49 views
W
New Contributor
  • WFC
  • New Contributor

I have used my pac code from EE and my old number transferred. 

However when i am texting its showing the new number I was given by ID but should still be my old number ? 

 

Thanks 

    4 replies

    A
    iD Mobile Employee
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    • Anika A
    • iD Mobile Employee
    • June 13, 2025

    Hi ​@WFC 

     

    This can happen if the number isn’t updated in the phone settings. If you still need any further assistance in this, please let us know.

     

    Anika

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    W
    New Contributor
    • WFC
    • Author
    • New Contributor
    • June 13, 2025

    Hi ​@WFC 

     

    This can happen if the number isn’t updated in the phone settings. If you still need any further assistance in this, please let us know.

     

    Anika

     

    I have checked and its already updated in the phone settings. But the number allocated with the ID sim card is still showing when I text. 

     

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • June 13, 2025

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    A
    iD Mobile Employee
    Forum|alt.badge.img+6
    • Anika A
    • iD Mobile Employee
    • June 16, 2025

    Hi ​@WFC

     

    Have you taken a look at the article ​@MZone has sent?

     

    Anika

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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