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monthly recurring charge

  • September 25, 2024
  • 1 reply
  • 63 views

ive recently upgraded my daughters phone from a pay as you go £10 a month to a contract wt £27.99 a month my bill has just came through as £45 as a montjly recurring charge?!what even is this and how can i be charged £45 when even if i had to pay the two for 1 month £10 + £27.99 doesnt equal £45 my bill also says ive had £7 credited to my account 

can anyone explain?

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • October 1, 2024

Hi @mikey17,

Welcome to the Community!

It sounds like your bill may be for a longer period.

Have you checked the billing dates on the bill?

 

Kash