Skip to main content
Solved

moving abroad

  • December 1, 2024
  • 5 replies
  • 91 views

I will be moving to Greece in a month but want to keep my contract and number as I will have connections to the UK (renting out the house/ banks/ tax etc) can I keep my contract? Thank you 

Best answer by andewhite

iD fair usage means you can only use the UK plan allowances for a few months, ​@Kdspana.  

After iD Mobile determine you’re roaming permanently, you’ll have to pay the roaming rates applicable to Greece in order to use your iD SIM in Greece. 

Fair usage describes limits/restrictions to the inclusive EU roaming feature of iD plans.

View original

5 replies

Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • December 3, 2024

Hi ​@Kdspana,

Welcome to the Community!

You’ll be subject to our Fair Usage Policy as it will be permanent roaming. You can find further information at the link below:

 

https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

 

Kash


  • Author
  • New
 Contributor
  • 2 replies
  • December 3, 2024

Thank you so much. So as long as I keep within the fair usage policy I can keep my contract and pay it monthly as I normally do?  As I read it, I can only do this for a few months? 

 


andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12520 replies
  • Answer
  • December 3, 2024

iD fair usage means you can only use the UK plan allowances for a few months, ​@Kdspana.  

After iD Mobile determine you’re roaming permanently, you’ll have to pay the roaming rates applicable to Greece in order to use your iD SIM in Greece. 

Fair usage describes limits/restrictions to the inclusive EU roaming feature of iD plans.


  • Author
  • New
 Contributor
  • 2 replies
  • December 3, 2024

Thank you 😊 


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8484 replies
  • December 4, 2024

Hi ​@Kdspana 

 

I believe ​@andewhite has sorted everything here, however if you need any further assistance please let us know.

 

Tom