moving abroad

Forum|Forum|6 months ago
February 4, 2026
5 replies
226 views

Hi, I’m moving abroad (to the EU) and won’t have a UK address, but I would like to keep my iD mobile phone number. I’m currently on a monthly rolling plan. Could you please confirm whether my phone number will remain live even if I live abroad and don’t return to the UK? I would continue paying for the monthly plan, but I’m considering downgrading to a lower-priced plan.

Best answer by Gemma M

Hi @Peter 01

As long as your bill is paid and your services remain active, you’ll be able to keep both your mobile number and your plan. If you’ll be using a local bank while abroad, we recommend making manual payments through the iD Mobile app, as the payment line may not work and direct debit may not be available in the country you’re in.

Regards,

Gemma M

iD Social Media

WelshPaul

Platinum  Contributor

iD Mobile allows you to roam for up to 63 days within a 4-month period in their 50 inclusive destinations without extra charges. If you exceed this limit, you may face additional daily charges (3.2p per minute, 1p per text, 10p per MB) or restrictions, as the service is intended for temporary trips, not permanent living abroad.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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Peter 01Author

New Contributor

Thank you. I would use it only occasionally, and keep it mainly for administrative reasons related to the UK. I will have a local SIM with a local provider. So the iD mobile monthly rolling plan would be only to keep my phone number live if that is possible? Or would my contract and number be terminated if I live abroad?

Gemma MAnswer

iD Mobile Employee

Hi @Peter 01

As long as your bill is paid and your services remain active, you’ll be able to keep both your mobile number and your plan. If you’ll be using a local bank while abroad, we recommend making manual payments through the iD Mobile app, as the payment line may not work and direct debit may not be available in the country you’re in.

Regards,

Gemma M

iD Social Media

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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Peter 01Author

New Contributor

Hi @Gemma M

Thank you very much for your message. That is exactly the information I was looking for.

Kind regards,

Peter

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