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mr

  • September 7, 2024
  • 1 reply
  • 4 views

Christopher Augusti
Community Member

Hi I have noticed I havd a hairline  crack on my screen 

 

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4825 replies
  • September 10, 2024

Hey there @Christopher Augusti, welcome to Community!

 

We’re sorry to hear about the crack on your screen. If you’re within the first 14/30-day returns period depending where you purchased the phone from, then you’d be entitled to a free return or exchange if you like.

 

If you’re outside the returns window, then you’d likely have a 1-2 year warranty with us depending on your device. Therefore, we’d recommend taking your phone to any Currys store to have it looked into and a possible free repair.

 

Thanks,

Tyler