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Mr

D
Active Contributor

SIM card is not working 

    7 replies

    MZone
    Gold Contributor
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    • MZone
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    • 735 replies
    • March 8, 2025

    What handset are you using?

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    D
    Active Contributor

    iPhone 11

    MZone
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    • MZone
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    • March 8, 2025

    Is it a new SIM or just stopped working?

     

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    D
    Active Contributor

    Just stopped working 

    MZone
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    • MZone
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    • 735 replies
    • March 8, 2025

    Have you checked your online account incase you have missed a payment?

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    MZone
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    • March 8, 2025
    https://community.idmobile.co.uk/network-troubleshooting-177/i-can-t-make-or-receive-calls-from-my-sim-what-should-i-do-67945

     

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    Tyler
    iD Mobile Employee
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    • Tyler
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    • 3361 replies
    • March 10, 2025

    Hey there ​@Dilbahadur Somai, sorry to hear that.

     

    How long ago did it stop working please?

     

    Do you have any signal at all?

     

    Are you able to try the SIM in another device at all?

     

    Thanks,

    Tyler

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