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Mr

  • May 2, 2025
  • 2 replies
  • 21 views

I lost my sim card but I don't customer service number 

2 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • May 2, 2025

Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser ​@Louis Bailly   

The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • May 2, 2025

Hi ​@Louis Bailly  we can certainly help you get a replacement SIM if you still need assistance? Or you can collect one in any Currys store.