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Mr

  • May 2, 2025
  • 2 replies
  • 26 views
L
Community Member

I lost my sim card but I don't customer service number 

    2 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • May 2, 2025

    Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser ​@Louis Bailly   

    The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • May 2, 2025

    Hi ​@Louis Bailly  we can certainly help you get a replacement SIM if you still need assistance? Or you can collect one in any Currys store.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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