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mr.gab

  • May 29, 2025
  • 2 replies
  • 39 views
G
Community Member
  • Gab
  • Community Member

I had O2 phone and switched to ID and keeper my old number.All switch  was done , I received an email but my sim is not working.Why? And what I need to do?

Best answer by MZone

Your O2 sim will have disconnected. You need to be using the iD SIM. 

    2 replies

    MZone
    Platinum 
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    • MZone
    • Platinum 
Contributor
    • Answer
    • May 29, 2025

    Your O2 sim will have disconnected. You need to be using the iD SIM. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • May 30, 2025

    Hi ​@Gab 

     

    Have you made sure to remove the O2 SIM card and insert only the iD Mobile SIM?

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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