my ex took the phone and does not want pay the bills | iD Mobile Community
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my ex took the phone and does not want pay the bills

  • September 20, 2024
  • 1 reply
  • 150 views

Hi. I took the mobile phone with the plan, on 24months contract. I broke up with my partner, she took the phone and doesn't want to pay the bills. 

 

Is any way I could change the contract on her name? Or is any other solution? 

 

 

Best answer by Kash M

Hi @Ghrt1234,

Welcome to the Community!

If you are the account holder we can look at marking the SIM and handset as lost/stolen, if it’s the iD Mobile number that is being used.

Unfortunately we don’t offer change of ownership.

 

Kash

 

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1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • September 24, 2024

Hi @Ghrt1234,

Welcome to the Community!

If you are the account holder we can look at marking the SIM and handset as lost/stolen, if it’s the iD Mobile number that is being used.

Unfortunately we don’t offer change of ownership.

 

Kash