I lost my phone and my partner got it locked I have got a new SIM at Curry's and it was activated but I'm not getting any calls or able to make any calls outside it is saying id not connected
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My id
Best answer by Tyler
Hey there
Have you contacted our customer services to un-blacklist the phone?
Thank you,
Tyler
This topic has been closed for replies.
+26You probably need to check that your iD account hasn’t been blocked,
You’ll need to contact iD support to check your iD account. Members of this forum can’t look at customer accounts.
+24Hey there
Have you contacted our customer services to un-blacklist the phone?
Thank you,
Tyler
My partner has tried contacting them but it keeps saying to go to community hub
+24We’ll need the account holder to get in touch.
If you could ask your partner to contact us here we can PM to assist further.
Kash
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