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Question

MY ID Mobile contract has expired and I see my PAC code expired last night how do i get a new PAC code?

  • July 11, 2025
  • 2 replies
  • 59 views
Jon Stewart
Community Member

ID Mobile Contract has expired and my PAC code expired last night - how do I get a new PAC Code?

 

    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • July 11, 2025

    Contact iD customer support online using their web chat service, ​@Jon Stewart.

    https://idmobile.co.uk/live-chat

    The iD advisers work until 8pm on weekdays (6pm at weekends) - the iD bot works 24/7. 

    Alternatively, send iD a PM via their social media pages on Facebook or X. 

     

    Forum member (non-iD).
    A
    iD Mobile Employee
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    • Anika A
    • iD Mobile Employee
    • July 11, 2025

    Hi ​@Jon Stewart 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Anika

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