My number has been fraudulenty ported to another provider

Allie Mumby · 2025-05-22T13:38:33+00:00

I posted on here yesterday about my number being fraudulently ported to another provider on Tuesday. I am not able to access my work emails or systems, my bank accounts have had to be frozen along with multiple other accounts and apps. I am not being paid as I am unable to work. The only way to communicate with ID mobile is via a chat bot. I have recieved one email this morning from saying they are looking in to this and it can take up to 6 working days. This is not good enough. It should never have happened. I reported the problem within 5 minutes of me getting a text with a pac code. Can somebody from ID mobile get in touch with me and tell me what is happening, when I will get my number back, who will compensate me for lost wages. I have also had to pay Cifas to put a flag on my name to stop the hackers from using my identity. I just need my phone number back and someone from the UK to respond to me.

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