my number has not ported and now i have no way of calling | iD Mobile Community
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my number has not ported and now i have no way of calling

  • December 18, 2024
  • 1 reply
  • 46 views
S
Community Member

I arranged to port my old from Tesco mobile to ID on the 17/12/24. I only recieved my new phone via ID mobile on the 14/12/24 and therefore haven’t been able to make calls at all whilst waiting for the port to happen. I have turned my phone off and on and this hasn’t helped either. Tesco have now deactivated my old number so I’m guessing the issue is with id 

please help !!!!


 

 

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    1 reply

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • December 18, 2024

    Hello ​@samanthacook5000 

     

    Welcome and thanks for getting in touch. 

     

    We are sorry to hear you are experiencing issues with your port. 

    Can you please confirm the make and model of your handset? 

     

    Thanks, 

     

    Nat 

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