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my number not recognised when someone is calling 3

  • October 22, 2024
  • 1 reply
  • 27 views
Dawn Brinn
Community Member

Bought  contact June this year. 

My number is not recognised when receiving incoming,  replacement sim card been sent, activated new sim, still not receiving calls 

    1 reply

    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8175 replies
    • October 23, 2024

    Hi @Dawn Brinn,

    Welcome to the Community!

    I would advise that you contact our Live Chat Team.

    The team can check this out and investigate further, if required it can be escalated to the relevant team.

     

    Kash

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