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Question

my old EE account has atomatically transfered to my new phone when i ported my mobile number


  • New
 Contributor
  • 4 replies

As said in the title while setting up my new phone which use the 3 network my old EE account transferred over. How do I get rid of it to allow my new 3 account to activate. Or will it happen later

 

8 replies

andewhite
Platinum 
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  • Platinum 
Contributor
  • 12403 replies
  • June 4, 2025

Is there an EE SIM or EE eSIM in the phone that’s using your iD SIM, ​@Runtom?


  • Author
  • New
 Contributor
  • 4 replies
  • June 4, 2025

EE eSIM but I have just in the last few minutes deleted it. I have put in my idmobile sim but it’s asking me to input a number Assuming when I am ported on Friday it will show my old number. 
 

 


andewhite
Platinum 
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  • Platinum 
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  • 12403 replies
  • June 5, 2025

Yes, number you want to keep should show-up after being transferred from EE to iD on Friday.

Just to say, UK mobile number transfers don’t happen immediately, so number you want to keep may not work properly with your iD SIM until Friday afternoon/evening. 

Good luck ​@Runtom


  • Author
  • New
 Contributor
  • 4 replies
  • June 5, 2025

Thanks. I’d mobile itself is working so looking forward to all going smoothly on Friday 

 


Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 1225 replies
  • June 5, 2025

Hi ​@Runtom  welcome to iD!

This link may help with any questions you may have about your switch - Already switched | iD Mobile Network

If we can help with anything else, please let us know!


  • Author
  • New
 Contributor
  • 4 replies
  • June 5, 2025

Thanks


  • Author
  • New
 Contributor
  • 4 replies
  • June 6, 2025

Number ported successfully today 


Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 1225 replies
  • June 8, 2025

Glad to hear this ​@Runtom 

If we can help with anything else, just give us a shout!