my phone dont work in roaming | iD Mobile Community
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my phone dont work in roaming

  • December 4, 2024
  • 6 replies
  • 63 views

Cristi Das
Community Member

Hi...what happend in roaming because i cant received and make calls but my bills are ok...can help me please?

6 replies

Daz_S
Platinum 
Contributor
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  • Platinum 
Contributor
  • December 4, 2024

Hi there ​@Cristi Das 

Did you set/check your account for roaming before leaving the UK?

If you did have you turned roaming on on your phone?


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • December 5, 2024

Hi ​@Cristi Das 

 

I’m sorry to hear that, is roaming enabled on your account and on your device?

 

Where is it you’re roaming?

 

Have you tried manually connecting to networks in your device settings as opposed to allowing automatic network connections?

 

Tom


  • New Contributor
  • December 5, 2024

My signal is poor no connection sy12 


  • New Contributor
  • December 5, 2024

4-5g poor not happy with this service 


Daz_S
Platinum 
Contributor
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  • Platinum 
Contributor
  • December 5, 2024

@John ken 

Put your full postcode into both of these. The 1st one shows any known network issues, the 2nd shows the coverage estimate for 4G (default), 3G and 5G

https://www.three.co.uk/content/experience-fragments/threedigital/uk/en/site/mvno/network-status-checker/idmobile.html

 

https://www.three.co.uk/content/experience-fragments/threedigital/uk/en/site/mvno/coverage-checker/idmobile.html

 

 

 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • December 7, 2024

Hey there ​@John ken, what’s the full postcode please?

 

Thanks,

Tyler