Hi,my phone has been stolen and my insurance company requires the following: Written confirmation that the device has been blacklisted, including the IMEI number Proof of usage showing the device make, model, IMEI, and the first and last dates it was used Could you please provide these documents at your earliest convenience?

Hey @ehtasham56,Please contact theLive Chatteam for this information.Thanks

Hi @ehtasham56 if you still need this information, please let us know.

my phone has been stolen and my insurance company

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

This promotion is open to all UK residents aged over 18 years (except for employees and their families of the Promoter and their group of companies, agents (including affiliates), suppliers and anyone connected with this promotion).

Only 1 entry per person is permitted, duplicate entries will not be entered into the draw.

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One winner will be selected at random by an independent person from all correct and eligible entries received. The winner will be notified by email or by private message on the Community platform and will be asked to reply within 7 days of receipt of the notification. If the Promoter does not receive confirmation from the winner that they accept the prize by this time, the Promoter reserves the right to withdraw the offer/prize. The prize will be delivered within 30 days of acceptance.

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