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my phone has been stolen and my insurance company

  • May 1, 2025
  • 2 replies
  • 39 views

Hi,

my phone has been stolen and my insurance company requires the following:

  • Written confirmation that the device has been blacklisted, including the IMEI number

  • Proof of usage showing the device make, model, IMEI, and the first and last dates it was used

Could you please provide these documents at your earliest convenience?

Best answer by WelshPaul

Hey ​@ehtasham56,

Please contact the Live Chat team for this information.

Thanks

2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • May 1, 2025

Hey ​@ehtasham56,

Please contact the Live Chat team for this information.

Thanks


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • May 2, 2025

Hi ​@ehtasham56  if you still need this information, please let us know.