my phone is showing connection to iD but I can't make calls | iD Mobile Community
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my phone is showing connection to iD but I can't make calls

  • September 19, 2024
  • 2 replies
  • 738 views

Matt A.
New Contributor

I am currently unable to make or receive calls even though my phone is showing connection to the iD mobile network. Any ideas why this might be please? Also, is there a customer service number or contact that can help?

Best answer by andewhite

Also, is there a customer service number or contact that can help?

Unfortunately @Matt A., iD Mobile don’t have a telephone support helpline. 

There is an iD Mobile iD Live Chat service to chat online with customer advisers.

These iD online articles might help.

This topic has been closed for replies.

2 replies

andewhite
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Contributor
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  • Platinum 
Contributor
  • Answer
  • September 19, 2024

Also, is there a customer service number or contact that can help?

Unfortunately @Matt A., iD Mobile don’t have a telephone support helpline. 

There is an iD Mobile iD Live Chat service to chat online with customer advisers.

These iD online articles might help.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • September 23, 2024

Hi @Matt A. 

 

Sorry to hear this, have you tried the below?

 

 

Tom