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my phone number is shown as unknow to others

  • 26 July 2024
  • 8 replies
  • 29 views

when i call someone its not showing my number to them. They are see it as unknow number when i make calls to someone. Can you please let me know what settings i have to update so that my true caller number is displayed to others when i make calls ?

You should be able to change the mobile number on your set in the settings of the dialler / phone app, @prakashpanchadi.

Perhaps your handset hasn’t detected the mobile number from the service provider? 

Hi @prakashpanchadi 

 

Have you tried the above from @andewhite?

 

Tom

Yes i tried it. But it didn’t worked.

Hey there @prakashpanchadi, what phone do you have please?

 

Thanks,

Tyler

Motorola 40 Razr

Hi @prakashpanchadi 

 

Okay, the option to hide a number is an in device setting, it would be a setting on our side.

 

Have you tried your SIM card in another device to see if the same happens there?

 

Tom

I am using a different service provider sim in new ID contract phone ( Motorola 40 Razr ) . That is causing the problem. I am not able to receive caller ID on the Motorola 40 Razr.

I haven’t put my ID number into the Motorola 40 Razr.

My ID number is still on my Old samsung phone which is working fine.

Hey there @prakashpanchadi, so to confirm, do you have the iD Mobile SIM card in your phone?

 

Thank you,

Tyler

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