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Hi, my phone's been hacked (deffo). It now says, 'Not registered on Network'.

My email address has been hacked too, (password changed), both in order to deny access to complete a scam.

My phone has been fine for many years, (Galaxy S20+), but now I cannot make nor receive calls & texts. (Internet: Whatsapp, Google, etc all fine).

Done all the usual ‘fixes’, remove sim, turn off wifi, re-boot, etc. No joy.

Please advise,

Thank you.

Hi @Keith S,

Welcome to the Community!

I would advise that you contact our Live Chat Team as soon as possible.

The team will be able to check this out and advise further.

 

Kash


Done.

I needed to speak to  someone, not the chatbot, so not super easy, but all sorted,

Thanks.


Hi @Keith S 

 

Glad to hear that’s sorted.

 

Tom


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