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my phone says: ‘could not activate cellular data’ in majorca!!

  • August 12, 2024
  • 2 replies
  • 68 views

  • New
 Contributor
  • 1 reply

Am in Majorca, and ever since I’ve arrived my phone keeps saying my ‘could not avtivate cellular data’  whenever I try anything.

its an iPhone 13. Just done a software update. 
its on automatic network select, but have tried them all individually. Very very annoying. 
My wife’s mobile with Orange is working fine.

its so frustrating. 
Anyone got any advice? Please help. Thanks 

 

2 replies

  • Author
  • New
 Contributor
  • 1 reply
  • August 18, 2024

Wow, leave it to the community to problem solve everyone’s issues even if they should be simple. I wonder how many people renew with ID 🤔 Not me 👎🏻


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • August 23, 2024

Hi @Rob D 

 

The community is for community members to help each other, as well as some iD Employees dropping in for time to time, however this wouldn’t be the quickest method of support, for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

 

Have you tried a network settings reset while roaming?

 

Tom