my Sim card is not working | iD Mobile Community
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my Sim card is not working

  • January 2, 2025
  • 2 replies
  • 165 views

Hi my SIM card is not working

could you help, please?

2 replies

Daz_S
Platinum 
Contributor
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  • Platinum 
Contributor
  • January 3, 2025

Hi there ​@gmp star 

 

When you say not working, what do you mean? No service, weak signal, phone locks up.

 

If you’re sure the SIM is at fault you could read this help article

 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • January 3, 2025

Hey there ​@gmp star, sorry to hear that. We hope the above help from ​@Daz_S has helped.

 

Please contact our live-chat for further assistance if needed:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler