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my text messages always comes back as not sent

  • February 4, 2025
  • 6 replies
  • 113 views

  • New
 Contributor
  • 2 replies

I always get an error when sending text messages. However, other person does get the messages.

Best answer by andewhite

Maybe Apple can explain why the phone in Settings > Apps > Phone can’t be changed, ​@ritzv2

As per the community article, a network reset can sometimes fix this issue - your iOS user guide explains all the reset procedures for your iPhone.

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6 replies

andewhite
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  • Platinum 
Contributor
  • 12349 replies
  • February 4, 2025

This community article might help if you’re using your iD SIM in an iPhone, ​@ritzv2.  


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  • iD Mobile Employee
  • 2215 replies
  • February 5, 2025

Hi ​@ritzv2 

 

Thanks for getting in touch. 

 

We are sorry you are experiencing an issue with your messages. 

Can you please take a look at the link provided by ​@andewhite and let us know how you get on? 

 

Thanks, 

 

Nat 


  • Author
  • New
 Contributor
  • 2 replies
  • February 5, 2025

Unfortunately, its didn’t work. Its does not let me change the number on settings→ app→ phone but phone number is correct on apple id.

problem persists.


andewhite
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  • Platinum 
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  • Answer
  • February 5, 2025

Maybe Apple can explain why the phone in Settings > Apps > Phone can’t be changed, ​@ritzv2

As per the community article, a network reset can sometimes fix this issue - your iOS user guide explains all the reset procedures for your iPhone.


  • Author
  • New
 Contributor
  • 2 replies
  • February 6, 2025

And reset network settings worked. Thanks

wonder why sim replacement and restart  did not work. Some glitches i guess in the number swap as i did not have to do this when i last changed the sim.

 

anyways, thanks again


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  • iD Mobile Employee
  • 2215 replies
  • February 7, 2025

Glad to hear this has been sorted for you ​@ritzv2 

 

Thanks for your help ​@andewhite 

 

Nat