need help in switching over number

Forum|Forum|11 months ago
September 7, 2025
23 replies
342 views

Hi , i have 2 mobile numbers one is on ee and the other is on id network .. is there any way i can switch them between networks because ghe number i use mostly is on pay as you go sim and this id sim i use less but i have unlimited data and calls , i dont want to loose any of these numbers , can anyone explain me if i bring over my ee number to id network what will happen to my current id number i dont want to loose it

Best answer by WelshPaul

What your asking isn’t possible I'm afraid.

Show previous replies

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blackaby74

Active Contributor

Hi @blackaby74,

Thank you for your response,

I can see that this is being dealt with internally, and we have an active private chat with you. We will continue to assist you from there.

Regards,

Gemma M

The iD Mobile Social Media Team

If by, ‘Dealt with’ you mean another phone call to say there has been no update on the investigation, then yes it is. However, ID Mobile have now been ‘dealing’ with the situation for over 4 weeks in total and have offered no replacement phone, no explanation to how I received a FAKE PHONE and no resolution. I am surprised you are even able to claim you have a customer services department.

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blackaby74

Active Contributor

And here is how you are apparently ‘dealing’ with it

Gemma M

iD Mobile Employee

Hi @blackaby74,

I’m really sorry to hear how this has been handled and completely understand your frustration, especially given how long this has been ongoing without a clear resolution.

I can see that we’ve already been in touch with you via a private channel regarding this, so we can continue discussing the situation there. This allows us to securely review your account and provide updates on the ongoing investigation.

We appreciate your patience so far, and we’ll continue to support you through this until we have a proper outcome.

Regards,

Gemma M

The iD Mobile Social Media Team

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