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need id to sort sim to work in iPhone 7

  • 14 June 2021
  • 5 replies
  • 119 views

Iphone 7 need sim activiateing

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Best answer by WelshPaul 14 June 2021, 20:12

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5 replies

Userlevel 7
Badge +7

Hi @Bigbear20 ,

What seems to be the issue with the SIM?

If you have received your SIM it should be activated already. If you have received a replacement SIM we would need to get this activated for you.

If you could please provide us with further information we can advise you further.

 

Kash

Basically I put it in a iPhone 7 and its saying my provider needs to do something so it will work it doesn't need unlocking just something to do with the sim

Userlevel 8
Badge +6

Can you provide a bit more information as “my provider needs to do something” doesn’t really give us much to go on. What exactly is the error message you’re seeing?

Its not under there activation I think it was locked to another network is there anyway id could do something for it to work 

Userlevel 8
Badge +6

If the iPhone is network locked to another provider then you will need to get it unlocked by whatever network it’s locked to.

https://support.apple.com/en-gb/HT201328

Why iD Mobile?