I would like to purchase theiD Mobile Pay Monthly SIM30 days rollingData: UnlimitedMinutes: UnlimitedTexts: UnlimitedPay monthly:£15.00£15 student discount dealHowever, I cannot purchase a completely new number without having to switch from something. I am purchasing this for a new device, and require a new number however my ONLY options upon checkout are Keep my number and switch on SIM arrival Keep my number and schedule switch now (requires a PAC) Lose my number & schedule switch now (requires a STAC) None of these options are applicable to me because I have no number to switch it from, and require a whole new number. This has been incredibly frustrating so far, the bot live chat has been very unhelpful as well.This previous user has shared the same experience, however there has been no solution & the user switched providers in the end. https://community.idmobile.co.uk/ask-a-question-18/new-customer-wanting-a-new-number-but-check-out-only-allows-switching-81307?I would really appreciate some help on a solution if possible.

If you don’t want to port over a number, choose option one. Also, when chatting to that useless bot, if you want to speak to a person, simply tell it just that.

Thanks for your help.when it arrives, will I be able to use the data and will it give me a new number without having to “switch on arrival”?

Need new number for sim-only plan, however only option is to switch.

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

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