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need proof of purchase for 2 orders, I received no order confirmations by email.

  • July 7, 2025
  • 7 replies
  • 56 views
G
New Contributor

Need proof of purchase please

    7 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • July 7, 2025

    Hey there ​@gregleetcharmstrong, what date did you order and where from directly please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    A
    iD Mobile Employee
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    • Anika A
    • iD Mobile Employee
    • July 7, 2025

    Hi ​@gregleetcharmstrong 

     

    This is usually sent to your email address.

     

    Please could you check your spam/junk folder?

     

    Anika

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      G
      New Contributor

      Hi, ID mobìle online, just received both phones delivered by DPD ireland. My phone under my upgrade gregleetcharmstrong@gmail.com, and my wife switched to id mobile, same home address under gillianleetcharmstrong@gmail.com

       

      A
      iD Mobile Employee
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      • Anika A
      • iD Mobile Employee
      • July 7, 2025

      Hi ​@gregleetcharmstrong 

       

      Perfect! Are you able to check if you’ve received an invoice to those email addresses?

       

      Anika

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
        G
        New Contributor

        Tyler...Thankyou, ÿou are correct, both order confirmations went to SPAM, found them, all good. Thankyou again!!

          G
          New Contributor

          Sorry..Anika, Thankyou that was helpfull.

            Tyler C
            iD Mobile Employee
            Forum|alt.badge.img+24
            • Tyler C
            • iD Mobile Employee
            • July 7, 2025

            We’re glad to hear all is sorted ​@gregleetcharmstrong!

             

            Thanks,

            Tyler

            Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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