I am trying to claim my upgrade but have not been issued with proof of purchase & there is no live chat option available. Tried via my app, browser on my phone & my laptop to get the live chat option - changed cookie settings etc
How can I obtain proof of purchase?
Thanks
Best answer by Anika A
Hi
We’re sorry about that.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Anika
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Anika
Hi Anika
I haven’t received a Private message?
Aware the deadline for claiming my offer is now at the end so can this please be sent ASAP?
Hi
We’re sorry about that.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Anika
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