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Question

Need to cancel my account, SIM no longer available

  • 8 October 2021
  • 1 reply
  • 13 views
Nicola T
Rank

Hi, I am referring to an enquiry here and I am the account holder of this account although originally it was my partner Vincent who was using the phone. Can you please let me know how I can go ahead and cancel this monthly contract with you. I believe you need some details from me. Look forward to hearing from you soon. Regards, Nicola

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1 reply

Will
Rank
Userlevel 7
Badge +8

Hi @Nicola T,

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will

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