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NEED TO CONTACT ID MOBILE CUSTOMER SERVICE BY LANDLINE AS MY MOBILE HAS DIED


LeeB57
Community Member

NEED TO SPEAK TO SOMEONE AT ID MOBILE AS MY PHONE HAS DIED AND CAN ONLY USE LANDLINE

 

 

Best answer by andewhite

iD Mobile doesn’t have a telephone support helpline, @LeeB57.

They have their online Live Chat service for help & support. The advisers work 9am - 8pm on weekdays.

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4 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12167 replies
  • Answer
  • June 2, 2024

iD Mobile doesn’t have a telephone support helpline, @LeeB57.

They have their online Live Chat service for help & support. The advisers work 9am - 8pm on weekdays.


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • June 9, 2024

Hi @LeeB57,

Welcome to the Community!

I hope that you managed to get some assistance via Live Chat as @andewhite suggested.

If you still require assistance, please get back to us and we can PM you.

 

Kash


  • New
 Contributor
  • 1 reply
  • July 23, 2024

Hi I am having problems making and receiving calls


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • July 31, 2024

Hi @Arooj1,

Welcome to the Community!

Do you get any error messages when you make calls or when users call you?

I would advise contacting our Live Chat Team for further assistance.

 

Kash