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needs help

  • January 4, 2025
  • 2 replies
  • 9 views

Toni
Community Member
  • Community Member

Why ain’t my signal on my phone working I can’t get in certain apps 

2 replies

Daz_S
Platinum 
Contributor
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  • Platinum 
Contributor
  • January 4, 2025

Hi there ​@Toni 

 

Using your postcode in this link does it state any known faults?

https://www.three.co.uk/content/experience-fragments/threedigital/uk/en/site/mvno/network-status-checker/idmobile.html

 

Having said that some apps are working? Are the apps that are not working used with your phone number (ie WhatsApp)


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  • iD Mobile Employee
  • January 6, 2025

Hello ​@Toni 

 

Thank you for getting in touch with us here on the community. 

 

We are very sorry to hear you are experiencing issues with the service. 

 

Can you please confirm if you are facing issues when using all apps and your browser? Is this happening in certain areas or all over? 

Have you noticed any issues with calls/texts?

 

Please do let us know. 

 

Nat