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net not working

  • December 26, 2024
  • 1 reply
  • 21 views

Khairul Islam
Community Member

All ready pay my bill but my mobile net not working

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • December 27, 2024

Hi ​@Khairul Islam 

 

Sorry to hear this, did you pay your bill late?

 

How long ago have you paid your bill?

 

If you’re paying your bill late and manually, it may take up to 24 hours for services to be fully reinstated, if your services haven’t been reinstated for over 24 hours, we’d recommend using the Live Chat, Facebook or Twitter to contact us.

 

Tom