Skip to main content
Solved

Network blocked


Stevevwatts
Community Member
Took my Samsung phone into service centre a week ago to have a new charging port when it came back I was getting the message network locked after several trips back and forth samsung and carphone warehouse have found out today that when the phone was repaired samsung restored the phone to its original settings and that CW had bought the phone off ID mobile in Ireland so the phone has now locked to another network and I am paying for a contract that I cannot use and no one seems to want to help us
Just Google ID Ireland and apparently they have gone into liquidation last month any help please so stressed

Best answer by Anonymous

Hi @Stevevwatts

We've sent you a private message regarding this.

Jade
View original
This topic has been closed for replies.

3 replies

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • May 14, 2018
Hello @Stevevwatts,

Welcome to the iD Community and that's certainly an odd one.

Where was the Samsung handset originally purchased from?

Was this purchased from Carphone Warehouse Ireland or Carphone Warehouse UK?

Mohammed

Stevevwatts
Community Member
  • Author
  • Community Member
  • 0 replies
  • May 14, 2018
Purchased from Carphone Warehouse in UK online and posted to home address is UK

  • 0 replies
  • Answer
  • May 17, 2018
Hi @Stevevwatts

We've sent you a private message regarding this.

Jade