Been with ID since october now. Since the beginning Ive had poor signal and speeds. Sometimes calls dont register and loading a simple google page using the data takes forever to load, its borderline useless. I was told at the start the area is having work, but as months passed I could tell this was a lie. There is no errors with my area online using the checker and the speeds have remained the same. NON EXISTENT. If you use three then I shouldnt have these problems being a previous customer of theirs. Everywhere I go its the same whether its a major city or rural, unless I have 3 bars+ theres no hope of loading anything, and that comes once in a blue moon. I’ve had many chats with your agents using your support chat, they recommend the same reset the network, send a new sim lalala it never works.
If anyone has any recommendation on what to do, please let me know. Literally begging on my knees at this point, its infuriating. Can’t believe im tied up to a 2 year contract to company that cant offer what they promise.
HELPw
