Yesterday mobile network wasn't working. I couldn't make important calls. How can I claim compensation?

Hi @Brijesh bhagatwe are really sorry for any inconvenience the outage caused. Our team at Three worked as quick as they could to get everything up and running.Compensation won’t be offered at this time.Unfortunately from time to time, as with any technology, sometimes things don’t work as they should. We completely understand this isn’t ideal, and are very sorry this happened to you.

Maybe contact iD customer support, using their online web chat service, to ask for compensation@Brijesh bhagat.The iD advisers work until 8pm on weekdays - the iD chatbot works 24/7.

network down 250625 | iD Mobile Community

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One winner will be selected at random by an independent person from all correct and eligible entries received. The winner will be notified by email or by private message on the Community platform and will be asked to reply within 7 days of receipt of the notification. If the Promoter does not receive confirmation from the winner that they accept the prize by this time, the Promoter reserves the right to withdraw the offer/prize. The prize will be delivered within 30 days of acceptance.

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