On a number of occasions I cannot make calls. It doesn’t ring and is just silent. I have to switch off the phone and when switch back on it lets me make a call then often it won’t for the next call. It has happened several times today and is frustrating. I’m worried if I have to make an emergency call. My husband couldn’t call me today either. Wouldn’t ring. I just want to speak to someone to sort the issue but it would seem there is no customer service with ID mobile. Shame I didn’t know this before signing up to a 2 year contract.
network issues and cannot report
There are no issues in area
Hello
Thank you for getting in touch.
We are very sorry to hear you are experiencing issues with making calls.
Is this happening in all areas or just at home?
Can you please confirm your device make/model?
Thanks,
Nat
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