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network outsges

  • September 2, 2024
  • 3 replies
  • 40 views

I live in East Ayrshire and have not been able to make or receive calls for 3 days.

3 replies

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 2019 replies
  • September 6, 2024

@Brian Sherrington have you followed the steps in this guide?

Thanks.


Yes checked network which says they have a problem in my postcode. It has now been 7 days so how long will it usually take to fix problem?


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 2019 replies
  • September 6, 2024

As our network is provided with 3UK, it may be worth contacting them for updates, as it’ll be their teams who will resolve infrastructure. Thanks.