Hi there, I'm trying to apply for a new contract but when it asks for my previous address's I have a tricky situation. My current address is the same as my previous address but I have loved somewhere else in between. It would not let me I put the address twice so just added the 2 time periods together. Could this have been a reason my application was rejected?
New contract
Welcome and thank you for posting.
We are very sorry to hear your application was rejected. Unfortunately, we do not have the details on why this happened here.
We would recommend reaching out to our sales team to look in to this further as they may be able to manually adjust the application to reflect the correct information.
You can reach the team on 0207 139 1397.
Please do let us know how you get on.
Thanks,
Nat
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