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Question

new contract old number


I have received my new phone today with new sim and number which I’ve had to use to activate my account but I’m due to keep my old number from my previous contract which isn’t swapping over till the 1/7/25, will this just happen?

Can anyone help with how this works, Thank You. 

3 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4825 replies
  • June 27, 2025

Hey there ​@Lealea9, as long as the port is processing, then all will automatically happen, and you’ll just need to enter the SIM card on the day. It’ll complete by 10pm on 01/07/25.

 

Thanks,

Tyler


  • Author
  • New
 Contributor
  • 1 reply
  • June 29, 2025

Thank you for replying, I already have the sim in the phone as I am using it so that’s why I wondered will it just happen. 


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 4825 replies
  • June 30, 2025

Hey there ​@Lealea9, no problem at all, it’ll complete by 10pm on the selected date.

 

Thanks,

Tyler