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New ID contract but want to swap for another ID mobile product

  • November 28, 2024
  • 5 replies
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  • 2 replies

Recently Received New Phone with ID Mobile, But want to swap it for another ID mobile phone while keeping phone number if Possible.

Best answer by andewhite

Okay ​@lucar1, you can use your iD SIM with any phone shown on the iD Mobile approved handsets list, provided the phone isn’t network locked.

Just buy the phone you want SIM free from iD Mobile, or elsewhere. 

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andewhite
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  • 12470 replies
  • November 28, 2024

Unfortunately ​@lucar1, iD Mobile can’t/won’t transfer a mobile number from one iD account to another iD account. 

Do you have two iD accounts?


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  • November 28, 2024

@andewhite Hi, no just the one account would starting another contract with a new number be easier haha


andewhite
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  • November 28, 2024

Okay ​@lucar1, you can use your iD SIM with any phone shown on the iD Mobile approved handsets list, provided the phone isn’t network locked.

Just buy the phone you want SIM free from iD Mobile, or elsewhere. 


  • Author
  • New
 Contributor
  • 2 replies
  • November 28, 2024

Very helpful thank you very much :)

 


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  • iD Mobile Employee
  • 2311 replies
  • November 29, 2024

Hello ​@lucar1 

 

Thanks for posting to us here on the community. 

 

We are happy to see ​@andewhite has been able to assist you with your query. 

Please reach our if you require any further support. 

 

Thanks,

 

Nat