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Community Member
August 22, 2026
Question

New number transferred. but cant use facetime properly

  • August 22, 2026
  • 1 reply
  • 7 views

Hi so I’ve started this ID account recently and been transferring all data and now have my old number back. But when I go to FaceTime someone it does not allow me. See images attached for some visual  

 

any help be appreciated  

 

 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    August 23, 2026

    Hi ​@JPearch

     

    I do apologise that you are facing issues with facetime. Please click on the link for further assistance:

     


    Owethu