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new phone

  • September 2, 2024
  • 1 reply
  • 38 views

Catherine Miran
Community Member

I have recieved a new phone honor200 pro but not recieved a new sim card how do i get a new sim and sd card for this phone and will it have my original no. could i go to Currys to get technical support?

also for some reasone my id account isnt working dont think its recognising my email even though this is the correct email for my account.

Mrs Miran

 

1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • September 5, 2024

Hi @Catherine Miran,

Welcome to the Community!

I would advise collecting a replacement SIM from your local Curry’s store.

Alternatively you can contact our Live Chat Team for one to be sent in the post.

 

Kash