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New phone won't charge

  • July 31, 2024
  • 1 reply
  • 41 views

Hi there, 

I got my Samsung galaxy a55 last month and it's been great but now it won't charge even though i have tried multiple new cables 

Any advice?

Thank you

1 reply

Matthew T
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 1995 replies
  • August 5, 2024

Hey @Ryan Paterson,

Are you also using an official Samsung Power Adapter?

Thanks.