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New SIM

  • April 11, 2024
  • 3 replies
  • 55 views

My iD SIM has arrived and seems to be working but signal in top left of screen is switching between iD 4g and iD WiFi call. Is this a setting problem?

Best answer by Kash M

Hi @JR77,

You can check coverage and your network status at the link below:

https://www.idmobile.co.uk/help-and-advice/coverage

If you require any assistance please let us know.

 

Kash

This topic has been closed for replies.

3 replies

Jonty Soper
Helpful Contributor
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  • Helpful Contributor
  • April 11, 2024

Hi,

I experience the same - but my signal strength indoors can be poor.  Outside, it’s fine but my house must be like a Faraday cage.  Given this, opted to turn Wi-Fi Calling on.  It’s a good feature but sometimes my signal indoors goes up so the phone will switch to the network.  If I’m mid-call the call will drop.  Small niggles.

I guess you could just turn off Wi-Fi Calling if it’s not needed?

Jonty.


  • Author
  • New Contributor
  • April 11, 2024

Thanks Jonty, iD signal strength is much more variable than I am used to and maybe WiFi calling will be useful.


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • April 15, 2024

Hi @JR77,

You can check coverage and your network status at the link below:

https://www.idmobile.co.uk/help-and-advice/coverage

If you require any assistance please let us know.

 

Kash