Skip to main content

new sim

  • November 21, 2024
  • 1 reply
  • 26 views

Brendan Walker
Community Member

Why won't my new sim card work it's been activated and still won't allow me to do anything when I try and make a call it says number you are calling isn't recognised 

1 reply

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8225 replies
  • November 22, 2024

Hi ​@Brendan Walker 

 

Sorry to hear this, are you getting any bars of signal?

 

What device are you using the SIM card in?

 

Have you tried a network settings reset?

 

Tom